Pre Sales Manager – Saritha Developers

SARITHA DEVELOPERS

ONGOING PROJECTS
UPCOMING PROJECTS
Ongoing Project
Newly Launched Project

Pre Sales Manager

Pre Sales

Pre-Sales Manager

Location: Bengaluru

Experience

3–8 Years (Minimum 3 years of relevant experience in Real Estate Pre-Sales)

Employment Type: Full-Time

About the Role

We are looking for an experienced and result-oriented Pre-Sales Manager to lead and manage our Pre-Sales team. The ideal candidate should have hands-on experience in the real estate industry, managing inbound and outbound lead generation processes, ensuring prompt lead response, maintaining follow-up quality, and driving team performance to maximize site visits and sales conversions.

The candidate will be responsible for monitoring complete pre-sales operations, coaching executives, improving customer engagement, and coordinating closely with the Sales and Digital Marketing teams.

Key Responsibilities

  • Lead, supervise, and mentor the Pre-Sales Executives.

  • Monitor lead allocation and ensure all leads are attended within defined response timelines.

  • Track and improve lead response time, follow-up frequency, and conversion ratios.

  • Conduct regular quality audits of customer calls to ensure professional communication and adherence to company standards.

  • Monitor CRM usage and ensure accurate and timely updating of lead status, follow-ups, and customer interactions.

  • Prepare daily, weekly, and monthly performance reports for management.

  • Coordinate with Digital Marketing agencies to understand lead quality and campaign performance.

  • Identify bottlenecks in the lead management process and implement corrective actions.

  • Train and coach the team on objection handling, communication skills, and customer engagement techniques.

  • Ensure maximum conversion of inquiries into site visits and support the Sales team in achieving business targets.

  • Develop and implement SOPs for the Pre-Sales department.

  • Monitor attendance, productivity, and performance of team members.

  • Conduct regular performance reviews and provide continuous feedback.

Required Skills

  • Minimum 3 years of experience in Real Estate Pre-Sales, with at least 1–2 years in a team handling or managerial role.

  • Strong understanding of lead lifecycle management.

  • Experience working with CRM software.

  • Excellent communication and interpersonal skills.

  • Strong analytical and reporting abilities.

  • Ability to monitor KPIs and improve team productivity.

  • Experience in handling digital marketing leads from Meta, Google, Property Portals, WhatsApp, and other lead sources.z

  • Excellent leadership, coaching, and team management skills.

  • Good knowledge of Microsoft Excel and reporting tools.

Key Performance Indicators (KPIs)

  • Lead Response Time

  • Follow-up Compliance

  • Call Quality Score

  • Site Visit Conversion Rate

  • Booking Conversion Support

  • CRM Data Accuracy

  • Team Productivity

  • Customer Satisfaction

  • Missed Lead Percentage

  • Daily Call Productivity

Preferred Candidate Profile

  • Bachelor’s Degree in any discipline (MBA preferred).

  • Strong leadership and problem-solving skills.

  • Ability to work in a target-driven environment.

  • Positive attitude with excellent organizational skills.

  • Experience managing a team of 5–20 Pre-Sales Executives will be an added advantage.

 

Apply Now

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Disclaimer

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